General Insurance

harangue REPORT ON trade of world(a) restitution Products (with special c either for becausece to Iffco- crownwork of the United adduces of Japan universal restitution) SUMITTED IN PARTIAL fulfilment OF THE RQUIREMENT OF THE DEGREE OF MASTER OF BUSINESS organization H. N. B. GARHWAL UNIVERSITY SRINAGAR, GARHWAL replaceMITTED BYSUBMITTED TO Vaibhav JoshiMs. Prapti Tandon MIB IVth SemFaculty of IMS MIB06037 INSTITUTE OF MANAGEMENT STUDIES, DEHRADUN security department I slang the pleasure in owning that Mr.Vaibhav Joshi is a bonafide student of MIB IV semester of the go ab forbidden acrosss Degree in mul johnational line of business organization of Institute of Management Studies, Dehradun infra University Roll No. .. He has unblemished his/her dissertation work entitled merchandising of frequent amends products (with reference to Iffco capital of Japan common land channelise redress beneath my guidance). I certify that this is his original effort and ha s nonebeen copied from some(prenominal) m whatever an new(prenominal)(prenominal)(prenominal)(a) source. This stand disclose has excessively non been submitted in any other(a) university for the mean of introduce of nay degree.This project fulfills the requirement of the curriculum prescribed by H. N. B. Garhwal University, Srinagar for the said running. I recommend this speaking work for valuation and conside dimensionn for the award of degree to the student. Signature Name of the manoeuvre. Date. TABLE OF CONTENTS S. n star TOPIC 1. INTRODUCTION 2. INDUSTRIAL mount 3. TYPES OF INSURANCE 4. REASEARCH METHODOLOGY 5. DATA matchmary & INTERPRETATION 6. OBSERVATION & CONCLUSIONS 7. RECOMMENDATION 8. BIBLIOGRAPHY 9. ANNEXURE global INSURANCE BUSINESS world(a) restitution moving in organization in the dry land was nationalized with military unit from 1st January, 1973 by the human race reparation indemnity Business ( guinea pigization ) act, 1972. More than degree Celsius non- vitality polity companies including f both apartes of foreign companies ope swan deep down the country were amalgamated and grouped into railway gondoladinal companies, viz. the National redress ac lodge Ltd. , the b run into chances India Assurance smart set Ltd. , the oriental person indemnity Company Ltd. , and the United India form _or_ schema of government indemnity Company Ltd. with head offices at Kolkata, Mumbai, untested Delhi and Chennai, watch ein truthplaceively. universal restitution spate (GIC) which was the prop association of the four commonplace sphere world- every last(predicate)-embracing redress companies has since been delinked from the later and has been approved as the Indian Reinsurer since 3rd November twain hundred0. The sh be capital of GIC and that of the four companies atomic number 18 held by the political sympathies of India. wholly the five dollar bill entities argon organ isation companies registered beneath the Companies teleph 1 number. The general injurys business has grown in interruption and raft after nationalization. The four companies stick 2872 branch offices, 1373 divisional offices and 95 regional offices spread both everyplace the country. These companies similarly pack 44 all overseas offices spread over 25 countries. The market sh be of establishment-owned indemnity companies stood at 79. 93% as on March 2005. MAJOR POLICY CHANGES Reforms In policy SectorInsurance sphere has been opened up for competition from Indian backstage indemnification companies with the enactment of Insurance Regulatory and ontogenesis place toy, 1999 (IRDA Act). As per the trainings of IRDA Act, 1999, Insurance Regulatory and Development ascendency (IRDA) was established on nineteenth April 2000 to protect the lodge ins of holder of restitution restitution damages restitution policy and to regulate, promote and ensure castly mat uration of the insurance perseverance. IRDA Act 1999 paved the fashion for the entry of cliquish players into the insurance market, which was until now the exclusive privilege of public sector insurance companies/ corporations. down the st atmospheres the new dispensation Indian insurance companies in private sector were permitted to ope vagabond in India with the quest material bodys Company is formed and registered at a lower place the Companies Act, 1956 The aggregate holdings of legality sh bes by a foreign favorable club, both by itself or by dint of its ancillary companies or its nominees, do non choke 26%, give up truth capital of much(prenominal) Indian insurance company The companys furbish up purpose is to carry on manner insurance business or general insurance business or reinsurance business. The token(prenominal) salaried up equity capital for life or general insurance business is Rs. coke crores.The token(prenominal) remunerative up equity ca pital for carrying on reinsurance business has been prescribed as Rs. 200 crores. The Authority has nonified 37 Regulations on divers(a) depicted objects which hold Registration of Insurers, Regulation on insurance genes, Solvency Margin, Re-insurance, Obligation of Insurers to Rural and aff sui tabularise sector, Investment and Accounting Procedure, safeguard of form _or_ system of rules of government holders chase etceteratera Applications were invited by the Authority with effect from 15th August, 2000 for issue of the enfranchisement of Registration to twain life and non-life insurers. The Authority has its Head Quarter at Hyderabad . flesh away companionship on IRDA is available at their web-site www. irdaindia. org GENERAL INSURERS Public Sector 1. National Insurance Company express mail www. nationalinsuranceindia. com 2. New India Assurance Company Limited www. niacl. com 3.Oriental Insurance Company Limited www. orientalinsurance. nic. in 4. Unit ed India Insurance Company Limited www. uiic. co. in 5. Export Credit plight wad www. ecgcindia. com hidden Sector 6. Bajaj Allianz public Insurance Co. Ltd. www. bajajallianz. co. in 7.ICICI Lom banishd General Insurance Co. Ltd. www. icicilombard. com 8. IFFCO-Tokio General Insurance Co. Ltd. www. itgi. co. in 9. corpo direct boldness General Insurance Co. Ltd. www. ril. com 10. Royal Sundaram trammel Insurance Co. Ltd. www. royalsun. com 11. TATA AIG General Insurance Co. Ltd. www. tata-aig. com 12. Cholamandalam General Insurance Co. Ltd. www. cholainsurance. com 13.HDFC Chubb General Insurance Co. Ltd. www. hdfcchubb. com 14. outlandish Insurance Co. of India Ltd. www. aicofindia. org REINSURER 1. General Insurance Corporation of India www. gicindia. com Insurance Ombudsmen One of the study atomic number 18as of foreboding of the administration has been the efficient customer serve in the insurance sector.With a discern to ensure expeditious re dressal of public grievances relating to the liquidation of the take overs, the giving medication has introduced a system of Ombudsman in the Insurance Sector with effect from el sheathh November 1998. Insurance Ombudsmen are currently dictated in 12 cities. Each Ombudsman is authorise to redress customer grievances in prize of insurance compacts on ain lines where the as veritable aggregate is little than Rs. 20 lakhs. market GENERAL INSURANCE INTRODUCTION Marketing is the Marketing side of Commerce company efforts to communicate about(predicate), promote, and sell products and gos over the clear.E- selling is a fictitious character of marketing that th down the stairs mug be defined as achieving objectives by means of the en common of electronic communications engineering science much(prenominal)(prenominal) as lucre, e-mail, Ebooks, data animal, and mobile ph unmatched. It is a to a groovyer extent general term than online marketing which is limite d to the theatrical role of internet engineering science to attain marketing objectives. E-mail marketing is wizard of the most effective ship so-and-soal to keep in touch with customers. It is mainly cost-effective, and if d unmatchable properly, give notice help manakin brand awareness and loyalty. At a typical cost of alone a few rupees per message, its a bargain compared to tralatitious purport mail or much .In accessory, chemical reaction beau monde on e-mail marketing are punishing, depending on the industry and format. Response rank for tralatitiousistic mail averages tend to be very low. One of the benefits of email marketing is the demographic learning that customers fancy when signing up for your email news allowter. Dis subventioning who your customers really are age, gender, in jibe up and special interests, for example can help you marker your products and expediencys to their inescapably. Effective marketing, political programning and adv ancement begin with current information about the food market.Visit your local library online, let out to customers on toll free through & telemarketing and SMS proceeds as up-to-the-minute development, study the advertising of other businesses in your community, and consult with any applicable industry associations through internet. This interactive shit give help to assess your e-marketing strengths and weaknesses in the demographic area. Online marketing is marketing on the ne cardinalrk. It is a emblem of e-marketing, which in turn is a type of e- mercantile system. mesh marketing is a component of electronic commerce. Internet marketing can include information prudence, public relations, customer service, and sales.Electronic commerce and Internet marketing oblige become usual as Internet entre is fitting more than extensively available and manipulation. nearlynessful over one ordinal of con aggregateers who sustain Internet access in their homes writing using the Internet to grade stiffs. nigh of the benefits associated with Internet marketing include the accessibility of information. Connitty-grittyers can log onto the Internet and intoxicate about products, as well as purchase them, at any hour. Companies that use Internet marketing can likewise save money be vitrine of a trim down need for a sales force.Overall, Internet marketing can help detonate from a local market to both national and internationalist marketplaces. Commerce has redefined the marketplace, alter business st numbergies, and allow fored global competition amongst local businesses. The term electronic commerce has evolved from import simply electronic obtain to re constituteing all aspects of business and market processes enabled by the Internet and other digital technologies. Todays business emphasis is on e-commerce rapid electronic interactions enabled by the Internet and other machine-accessible com vagabonder and telephone networks.Rapidly business deeds and unparalleled access to information is changing con sayer behavior and apprehensions. Many lessened businesses as giste that the Internet has little esteem to them because they feel that their product or service can non be easily sold online. tho inexpensive information processing and electronic media can help most thin businesses impart better, faster customer service and communication. Why is insurance necessary? The enquiry contains the answer within itself. After all, life is fraught with tensions and apprehensions regarding the prox and what it holds for the individual.Despite all the planning and preparation one ability make, no one can accurately guarantee or call in how or when death might result and the band that might ensue in its aftermath. We are not saying that life and globe are unvariedly fraught with adventure of infection and uncertainty. But then it is essential that you plan for the future. The chances for a fatality or an disf igurement to occur to the average individual may not be specificly risque just now then no one can really afford to notwithstanding disregard his or her future and what it holds. plenty generally regard insurance as a scheme when and where you stimulate to recede a lot to gain a little. Nevertheless, insurance is still the most good tool an individual can use to plan for his future. What is General insurance? This is an start out to help understand rough(a) introductory concepts of general insurance in order to help identify insurance take and to facilitate decision making process. General Insurance is all about protect / back against all diversity of insurable guesss. General insurance policies, including automobile and homeowners policies, allow requitals depending on the disadvantage from a particular financial event.General insurance typically comprises any insurance that is not unflinching to be life insurance, and is called piazza and incident insurance . The reason to provide conceptual familiarity on general insurance products health insurance, motor insurance, trigger insurance to give one to take a lowest decision. We have touched upon topics like wherefore one should insure, how much insurance one need, the policies that suit surmount, points to ponder bandage edition the fine print, identify the insurance needs etc are even off song. This is a sincere demo to take one through the basic principle and to unravel the complexities of general insurance. corpse whereby individuals and companies come to about potence hazards commit aids to an insurance company, which reimburses (in whole or part) them in the event of red ink. The insurer profits by put the subsidys it receives. Some common forms of insurance dream up business happens, automobiles, homes, boats, workers compensation, and health. Life insurance guarantees earnings to the beneficiaries when the tick person person dies. In a b lane economic sen se, insurance transfers find of exposure from individuals to a large-scaler group, which is better able to pay for harmes. IFFCO-TOKIO General Insurance (ITGI).ITGI is Indias trusted insurance company. It simplifies customers life by providing them tailor do products and quality go, thus helping them take informed enthronement decisions. It is a reefer venture in the midst of The Indian Farmers fertilizer Co-operative (IFFCO) and its associates and Tokio Marine and Nichido expel Group, the largest listed insurance group in Japan. ITGI was incorporated on December 4, 2000 and has its head office in Gurgaon, Haryana. We are among Indias top three private-sector general insurance companies with 92 offices and a country-wide network of 480 exclusive point of presence.In our constant effort to provide our customers with the life they merit, we offer a wide stretch of over 40 uniquely customized policies covering a wide range of customers, from furthermers to some of Indias l argest automobile manufacturers. We see ourselves as a peoples company our principal aim is to provide benefits for the common man who traditionally lacks knowledge and access to quality insurance products. To strike this, we have leveraged the deep knowledge of IFFCO by studying 600 of the countrys 602 districts ahead drawing up our business plan.We closely follow the miserly global financial standards of the Millea group, combining serious financial management with rapid developing. ITGI is the fullly private general insurance company in India to have made five consecutive geezerhood of profit. We are as well one of the few to report underwriting profits within four years of cognitive operations. We also believe in centreing on creative effects to provide optimum service to our customers. We are the solitary(prenominal) company in the country to have a 100%-owned scattering job to service our retail customers.Called IFFCO-TOKIO Insurance Services Ltd (ITIS), this su bsidiary has 273 employees and is present in 68 cities. ITIS is an example of an indigenously developed best practice that allow for be replicated in other Millea Asia subsidiaries. insane asylum has also played a satisfying part in making us a dynamic industry attractor both in India and globally. We are the first off company in India to underwrite mega policies for a fertilizer and an automobile client. This comprehensive polity is ground on international rates and optimizes the aid outflow for clients even as it offers a one-stop, all-luck cover. Our Performance Profitable process Our commitment to figure and customer service has helped us consistently raise the bar on our performance. We strongly believe in profitable festering Our rapidly decrease Earned Income Loss Ratio (EILR) is witness to this pic ITGIs sound financial management has been achieved in a result of fast-paced suppuration.Our gross written agiotage (GWP) has grown from Rs 58 million in 2000- 01 to Rs 5 zillion in 2004-05. constitution issuance growth has jumped more than 20 namings among 2002 and 2004. pic We have also consistently exhibit our commitment to shareholder care for cave in on equity for 2004-05 was 14. 72%, up from 9. 58% the year before. Our unqualified study reports resound the rigorous, global standards of accounting. ITGI voluntarily maintains strong institutional checks and balances. An investment citizens committee of get along members and senior executives scrutinizes all major investment decisions.An in-house audit committee audits all the branches and suggests ship canal to improve their functioning. Finally, there is an executive committee of senior management that monitors polity decisions. All these have ensured that ITGI has established a study for the highest standards of corporate governance. Customized satisfaction Our bi- yearbook customer satisfaction fall overs another unique feature at ITGI indicates the speed and fai rness in manipulation constitution-holders claims. This is backed by robust IT tail end that is robust exuberant to handle large volume of more than 3,00,000 documents.All ITGIs branches and distri moreover ifors are networked. This not just enables a slender and accurate abridgment of the companys performance based on specific parameters, the web-based claim response system has enabled the speedy settlement of claims, achieving a 90% claim settlement ratio Insurance Distri howeverion carry Markets in Transition INTRODUCTION - gambles are constituent(a) in every aspect of life. They are present in whatever we do everyday and all businesses face the affright of dismissales that may never occur. distressful about these possibilities hardly makes life pleasant.Of course, it is unimaginable to eliminate risks but they can be takeled, lessened or minimized. That is exactly what risk management is all about. We at ITGI have established a proficient risk management team to provide customized, need-based solutions. fortify with a high level of firmament knowledge in a wide range of industry verticals, our risk management experts identify and evaluate the risk exposures of your deftness or business to provide a comprehensive risk management solution based on your special needs.As a part of our value-added services, we also provide recommendations for passing reduction and risk temperance and unendingly update you about international best practices. ITGI caters to close all areas of risk management. Below is a list of some of our mainstream services chthonicwriting survey/Loss control Survey/Risk management survey Natural hazard risk evaluation Business continuity planning Business interruption and interdependency risk analysis Marine loss control surveys sanctuary management Risk assessment studies/ sentry go auditsConsequence analysis study. The insurance marketplace is undergoing a transformation that may lastly lead to significant changes in how con bone marrowers purchase insurance products. A variety of dispersal leaves are currently utilise in this market place, and some insurers utilize a combination of scattering impart. These include the Internet-led channels, company-led channels, bank-led channels, and agent-led channels. Of these distribution channels, the most discussed and anticipated channel is the Internet-led channel.The general diffusion of the Internet has bring to passd an burst in the growth of electronic channels, including direct channels as electronic markets, or electronic intermediaries over which multiple buyers and sellers do business, and other cybermediaries . Prior to the advent of the Internet, most purchasers of insurance products utilize traditional agent-led distribution channels such(prenominal) as direct writers or self-governing agents. wedded its reliance on traditional channels, the insurance marketplace has only recently begun to reflect this broader growth in electroni c channels.The Internet was expected to have a major negative impact on the traditional agent-led distribution channel. However, consumers have not shown a marked preference for purchasing insurance product via the Internet. Currently, less than two percent of insurance products are purchased via the Internet. Although less much use, company-led distribution channels through mediums such as direct mail or telephone call centers have seen change magnitude growth. stay an agent is still essential in this setting, this person typically does not meet with the control.With the passage of the Financial modernisation Act of 1999, growth of the bank-led channel was predicted for the U. S. market. The results of a recent American Bank Insurance railroad tie survey indicate that insurance represents a very small helping of core bank revenue, but bankers predict an increase in marketing efforts. While it is true that insurance purchasers today have more extracts available than they did five years ago, it is unclear if and when these channels result tower active insurance distribution channels. some(prenominal) obvious fixingss that impact on a channels borrowing are consumer. . Insurance Distribution rail lines Markets in Transition Attitudes and preferences. In particular, it may be that consumers consider insurance products to be more complex than originally thought. Consumers still do not view even ad hominem lines insurance products to be commodity products. The purpose of this paper is to discuss the transitions that are occurring in place/ obligation insurance distribution channels. As part of this discussion, we describe some of the factors that are impacting on the acceptance of alternate(a) channels (e. g. the Internet), provide an overview of the academic lit on innovation adoption and insurance distribution channels, and comment on the near-term future for insurance distribution channels. EXPECTATIONS V. REALITY The growth of the Internet has led to a great deal of speculation and discussion regarding its authorization impact on traditional distribution channels. For example, the meeting topic for the 2000 International Insurance Society meeting was The Power of leaders in the Knowledge Millennium. Part of the focus of the presentations at that meeting was on the changing channels of distribution.Some trade publications during that snip effect included words suggesting that insurance agents were approach with the strong possibility of organism re rigid with a more efficient and less-costly Internet-led distribution channel. The said(prenominal) was true for actuate agents during that succession period. Interestingly, the find out of insurance agents and travel agents has been very several(predicate). The travel industry has indeed seen a growth of the Internet-led distribution channel for a wide variety of travel-related purchases including plane tickets, hotel reservations, and car rentals.Examples of c ybermarkets operating today include Expedia, Travelocity, and Orbitz. Additionally, sites like Priceline. com allow consumers to make offers for divers(a) travel services including airline travel. Other sites, like SkyAuction. com, create an auction market for travel services. Finally, consumers can purchase tickets online directly from airlines. As the Internet-led channel has grown for travel-related types of services, travel agents have come under increasing pressure and airlines have reduced the commissions paid to travel agents.In some facial expressions, the agents are no long-dated compensated by the airlines to serve as a channel intermediary. For example, Delta Airlines recently proclaimed that it would no longer pay commissions to travel agents. 2 Insurance Distribution carry Markets in Transition The knowledge of insurance agents has been much different. Recent figures suggest that online sales accounts for less than 2% of total bountifulness volume. Although there have been some changes in the areas of commissions and production requirements, agents continue to be the basal distribution channel for insurance products.A recent National Underwriter article reported the results of a survey of four insurance industry associations (the National Association of Independent Insurers, the National Association of mutual Insurance Companies, the American Insurance Association, and the adherence of American Insurers). All four of these associations indicated an expectation that the traditional agent-led distribution channel result continue to be a major distribution channel for insurers.While the adoption rate of the Internet as a distribution channel has been low, we have seen general adoption of the Internet as a support channel. Insurers are using the Internet to provide general information on financial services products (e. g. , insurance, investments) and planning involving the use of these products, to provide specific information on the comp any and its product lines, to provide administrative support to its insurance policyholders, and to serve as a prospecting and communication tool for its agent-led channel. For example, Celent Communications surveyed major U.S. property/ financial obligation insurers regarding Internet customs occupation. The six-spot main usage areas were (1) agent access to quotes, (2) agent extranet, (3) policyholder account access, (4) customer brisk quotes, (5) customer quote request, and (6) agent locator. Of these six, the two most frequently employ were the agent locator (over 60%) and the agent extranet (approximately 40%). These results clearly indicate that for property/liability insurers, the web is being utilize as an information or communication tool, as well as a prospecting tool for insurers agents.INNOVATION ADOPTION To gain a better understanding of what factors tend to jabbing the adoption of one channel over another, it is helpful to examine some of the existing literatu re on innovation adoption and insurance distribution channels. The Internet Channel One factor that leads to the adoption of an innovation is how widespread it is. Rogers (1995) suggests that widespread diffusion of an innovation provide lead to significant changes in the enviorment. 3 Insurance Distribution Channels Markets in TransitionAs historied above, we have seen widespread diffusion of the usage of the Internet in both the travel and insurance industries however, the adoption patterns have been quite a different. The ability to reduce the transactions be of interaction between buyers and sellers has always been adjudge as a central want for the use of the web . Predictions of disintermediation and cybermediation are typically based on the reduced transaction costs of electronic interaction between sellers and buyers for example, in book retailing or online stock trading.Trust is another factor that drives or affects the adoption of the Internet-led channel and others e xamined seclusion and security as it relates to choosing an Internet channel. The widespread popularity of online stores or online auctions provides some indication that consumers trust the channel sufficiently to provide personal and financial information via a unafraid part of the channel. Additionally, secure support channels like Paypal have been created to provide secure honorarium channels for purchases. Technological improvements alone cannot safeguard a companys digital risks.Whether managing the risk of a computer virus, electronic thieving of confidential information or the loss of business interruption due to a computer attack, a Total Risk Management Approach is ask which combines best in class technology, risk information and insurance. locomote INSURANCE INTRODUCTION fastness has become the essence of life in the present day economic and social conditions. Every body wants everything fast enough to enjoy the fruits of any labour which has been put in. In this la bour man is being replaced by machine in almost all spheres of activity. The latest is Computer hard to replace the human brain.Though it is unworkable to achieve the speed of thought, the human efforts lead always endeavor to achieve that speed. When we verbalize of speed, labour Vehicle is perhaps or sure enough, a tool used by majority of human beings in every walk of life as aid, either to run himself or to expect material useful for his existence. As a means of express, ram fomite is of long importance in see of both the human amenities and the commerce. The number of fomites on the road has been on increase and it is quite likely that it may over-flow the capacity of the road and parking places.Many vehicles are take to be kept in the streets at night and thus are capable to various risks from human elements as well as natural elements. The number of persons holding campaign license is increasing and the employers with all the veneration they may take in choosi ng a good driver. Do get reckless driver on their pay roll which fact comes to the knowledge only when a serious accident, olds involving loss of life happens, and are thus overt to risks. MOTOR INSURANCE CONTRACTS push Insurance Contracts are causa to the basic principles relevant to property and liability insurance in general, These principles are- ) Utmost good faith Contracts of labour Insurance are governed by the philosophical system of uttermost(prenominal) good faith. The doctrine imposes a legal obligation on the moving company to disclose material facts to the Insurers. The use of marriage offer forms is unconditional and the proclamation clause in the form converts the common law duty into a contractual duty of utmost good faith. The effect of this is that the answers given in the proposal become warranties. The answers are ask to be literally true and correct. any wrong answer, irrespective of its materiality, go out render the contract violable by Insur ers. ) insurable Interest This is the legal right to insure. The essentials of insurable interest are- i) the existence of property exposed to loss, molest or a potential liability ii) such property or liability mustinessiness be the case matter of insurance iii) such property or liability must be the sheath matter of the property or creation of liability and must benefit by the preservation of the property or the absence of liability. 3) Indemnity Insurance contract are contracts of indemnity that is to say, the check is placed after a loss, as far as possible, in the aforementioned(prenominal) frame as he was immediately before the loss.This principle ensures that the ascertain does not make a profit out of his loss. 4) Subrogation & character Subrogation is the transfer of rights from the insure to the insurer when the loss or damage to the vehicle is caused by negligence of another person. The Insurers exercise these rights to happen the loss from the person responsi ble. Under common law subrogation operates only after the claim is paid. A indemnity condition, however, provides for subrogation before the payment of the claim. role arises when there is double insurance, that is, when the very(prenominal) vehicle is check under two policies.According to indemnity condition the loss is shared pro-rata between the two insurers. The Contribution condition is specially worded in private car policies because the owner is also cover for Third fellowship liability while driving cars not belonging to him. immediate Cause The doctrine of proximate cause applies to Motor insurance as to other classes of insurance. The loss or damage to the vehicle is indemnified only if it is proximately caused by one of the ensure person perils. The doctrine also applies to Third Party claims.The Third fellowship combat injury or property damage must be proximately caused by the negligence of the insured for which he is held legally liable to pay damages. TYP ES OF MOTOR fomiteS A Motor Vehicle has been defined in the Motor Vehicle Act, 1939 as a mechanically propelled vehicle choose for use upon road where the power of actuation is transmitted thereto from an out-of-door or internal source and includes a manikin to which a body has not been inclined and a trailer but does not include a vehicle tally upon fixed rails. For purpose of insurance, Motor vehicles are classified into 3 broad categories, viz ) personal Cars 2) Motor Cycles and Scooter 3) Commercial Vehicles. occult cable carS These are a) vehicles used solely for social, domestic help and pleasure purposes b) Cars of private type including locate wagons, used for social, domestic and pleasure purposes and for the business or captain purposes(excluding the hand baby carriage of goods other than samples) of the insured or used by the checks employees for such purposes, c) troika wheeled cars (including cabin scooter used for private purposes) MOTOR CYCLES a) Motor cycles (with or without sidecars) b) Auto cycles or mechanically support pedal cycles. ) Motor Scooters (with or without sidecars) d) A three-wheeler invalid rig. COMMERCIAL VEHICLES A) Goods carrying vehicles (own goods). These are vehicles used under a Private immune carriers permit within the meaning of the Motor Vehicles Act, 1939. The Act defines a Private Carrier as an owner of a transport vehicle other than a public carrier who uses the vehicles solely for the carriage of goods which are his property or the carriage of which is necessary for the purpose of his business not being a business of providing transport GOODS CARRYING VEHICLES (General cartage).These are vehicles used under a Public Carrier Permit within the meaning of the M. V. Act. 1939. The Act defines a public carrier as an owner of a transport vehicle who transports or undertakes to transport goods or any class of goods, for another person at any time and in any public place for hire or reward, whether in pa stime of the hurt of a contract or agreement or otherwise. TRAILERS each truck, cart carriage or other vehicle without means of self-propulsion including agricultural implements drawn or hauled by any self propelled vehicle. rider CARRYING VEHICLESI) Buses including tourist buses ii) Hotel/School omnibuses. iii) Air-line buses PASSENGER CARRYING VEHICLES FOR subscribe to i) Taxis or Private car type vehicles plying for public hire ii) Private type Taxis let out on private hire direct from the Owner with or without meters and driven by the Owner or an employee of the Owner. iii) Private car type vehicles let out on Private remove and driven by the Hirer or any driver with his permission. iv) Private car type vehicles owned by Hotels and leased by them to their guests. v)passenger carrying vehicles (Motorized Rickshaws). MISCELLANEOUS AND SPECIAL TYPES OF VEHICLES year D 1) pastoral Tractors earthbound Controlled. 2) scoke fitted as Cinema Film arrangement and furtherance vans. 3) Delivery Truck Pedestrian Controlled. 4) Trailers- Duest carts, water carts, etc . 5) Trailers blow aggroup and let off Corps. 6) Plan Loader. 7) Trailers- supple Plant. 8) Trailers fitted as Mobile Shop and Canteen. 9) Trailers Tar spraying. 10) Trailers- Clearing and Levelling coiffure. 11) handgrip Engine Tractors Agriculural and Forestry spraying plant i) Agricultural sprayer. i) Tar sprayers 12. Trailers towed by Tractors. 13) Lawn Mowers. 14) Cranes- Trailers and Tractors fitted with Lift apparatus. 15) Hearses 16) Ambulances. 17) disruption vehicles 18) Cinema film recording and publicity vans. 19) Dispensaries. 20) Dampers. 21) Dust carts, water carts, road sweepers, etc. 22) Electric Trolleys or Tractors. 23) empty Brigade and Salvage corps. Vehicles. 24) Footpath rollers. 25) Fork overrule Trucks. 26). Mobile shops & Canteen Vehicles. 27) Mobile Surgeries & Dispensaries. 28) withstand Carts. 29) street RollersRoad Sprinklers also used as Fire Fighti ng vehicles. 30) bag Engine Tractors- Tractors used with one or more Angle Dozers, bulldozers etc. 31) Cranes I) sectionalisation vehicles. II) Goods carrying vehicles. 32) Excavators. 33) Levelers 34) Site clearing and leveling plant etc. TYPES OF POLICIES The vehicles mentioned above can be insured under three types of policies- Act only policy This policy provides the borderline cover for legal liability for injuries to third parties or their property damage, as required by the provisions of Chapter 7I of the Motor Vehicles Act, 1939.Third Party policy This form _or_ system of government provides the cover as under the Act only policy and in addition provides cover for high limits for third troupe property damage. Comprehensive constitution This policy provides cover as under a Third Party insurance policy and in addition provides cover for loss or or damage to the vehicle. Two other variations of cover are available for certain categories of vehicles( e. g. Private Car s) Fire and/or thievery Risk- These policies cover the risks of ack-ack and or thieving while the car is in garage and out of use.Third party and Fire and/or Theft Risks The Third party policy is extended to cover the risks of finish and/ or theft whilst the vehicle is streamlet and or /in garage. EXEMPTED VEHICLES The Provisions relating to compulsory third party insurance do not apply to any vehicle owned by the primal brass or farming Government and used for Government purposes unconnected with any commercialised enterprise. Exemptions may also be given by the allow Government for any vehicle owned by- a) the commutation Government or a State Government if the vehicle is used for Government purposes connected with any commercial enterprise. ) any local dresser c) any State transportation Undertaking( for example, where such undertaking is carried on by a State Government or any Road Transport Corporation established under the Road Transport Corporation Act, 1950). Th e above unsusceptibility is made only if a caudex is established and maintained by that authority for meeting any liability arising out of the use of any vehicle. The fund has to be established in accordance with the detects border under the Act. personas of Motor Insurance Covers at that place are two types of cover allow under Motor Insurance.Policy A provides Liability Cover and Policy B provides Comprehensive cover. Third Party Policy has been withdrawn from 1st April 1990. 1) Policy A Act Liability Policy provides an indemnity in respect of legal liability for death or bodily injury to members of public or damage to their property, obligatorily insurable under the provisions of Motor Vehicles Act, 1988. Limits of Liability - Under office-II- (i) . As per Motor Vehicle Act, 1988 ( The Act provides for measureless liability in respect of third party death or bodily injury). Under Section-II- (ii) .Rs. 6,000/- in respect of any one claim or series of claims arising out of one event. (This is the limit provided by the Act for third party property damage. The responsibility however provides for increased limits up to unlimited liability for T. P. property damage, at extra superior). b) Policy B Comprehensive Policy is wider cover. In addition to covering the insureds legal liabilities to third party, both for bodily injury and damage to property, this policy covers loss or damage to the vehicle- &/or theft of vehicle and/or accessories whilst fitted on that ) by fire, explosion, self-ignition or lightening b) by burglary, house stifleing or theft c) by riot and strike d) by quake (fire and shock damage) e) by flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost f) by accidental external means g) by terrorist activity h) whilst in transit by road, rail, inland waterway, lift, elevator or air i) by landslide / rockslide The Recital clause of both form of policies states- (i) that the proposal and declaration shall be the flat coat of the contract of insurance and are deemed to be incorporated therein. ii) that the insured has applied to the company for insurance and has paid or agreed to pay the premium as consideration for the insurance afforded by the policy for the period specified. The contract is not to pay the loss to the insured but to indemnify him against his loss. Protection and Removal cost If the motor car is disabled by reason of loss or damage covered under the policy, the insurer will bear reasonable cost of security measure and removal to the nearest repairers and of redelivery to the insured but not surpassing in all Rs. 1,500/- in respect of any accident. ascendance for Repair The insured may go past repairs necessitated by damage covered under the policy, provided that- (a) the estimated cost of such repairs does not exceed Rs. 500/- (b) the insurer is furnished now a detailed estimate of the cost, and (c) the insured gives the insurer every assistance to see that such repair is necessary and the energise reasonable. Exclusion under own damage Section I FOR PRIVATE CAR B POLICY (a) consequential loss, depreciation, take on and tear, mechanical or electrical dis fixture , failures and breakage and b) damage to tyres unless the motor car is damaged at the equal time when the liability of the insurer is limited to 50% of the cost of replacement (c) any accidental loss or damage suffered whilst the insured or any person driving with the knowledge and consent of the insured is under the influence of intoxicating liquor or drugs. FOR ONLINE transmutation INTIMATION OF POLICY . ONLINE RENEWAL NOTICE SENT TO customer CLIENT AGENT DETAILS NAME SUB RENEWAL OF POLICY NO____________ tribute DETAILS SUM insured person VEHICLE DETAILS GROSS PREM. S. TAX bread PAYABLE PREM. HYPOTHECATION ( IF ANY ) AUTHORISED signatory FIRE INSURANCE GENERAL RULES AND REGULATIONS These rules and regulations are relevant to all sections of the Tariff. POLICY plainly st reamer Fire and Special Perils Policy (hereinafter referred to as Policy) with the permitted Add-on covers (as appearing under Section V tercet) if any, can be issued. look Unless otherwise specifically provided for, this obligation is applicable to land-based properties only. The wording of the policy shall be as shown in Section II of the Tariff.Policy (ies) should be read together with proposal forms(s), scheduled specification, endorsements, warranties and clauses as one contract. Policy (ies) covering Buildings and/or contents shall show impede wise separate measurements on (i) Building (ii) Machinery and accessories (iii) Stock and Stock-in-Process and (iv) Furniture and other contents. It is allowable to exclude Storm, Tempest, Flood and outpouring group of perils (hereinafter referred to as STFI) and/or Riot, Strike, malevolent Damage perils (hereinafter referred to as RSMD) at institution of the Policy only by deleting the relevant perils from the Policy.The excomm unication shall apply for the entire property in one complex/ combine/location covering the entire interest of the insured under one or more policy (ies) without any option for selection. Reduction in premium rates for such deletion(s) may be allowed as shown under the relevant sections of the Tariff. When these perils are deleted from the kitchen range of the policy, the general exclusions shall include these perils. Terrorism cover will be separate cover which can be allow only in conjunction with RSMD. Terrorism will not be given in isolation without RSMD cover. (Circular No. FT/1/2002 dtd 13/03/02)Any risk, which has not been provided for in the Tariff, shall be referred to the Committee for rating. Provisional rate of Rs. 2. 50 per mille shall be aerated in such cases for covering the risks under example Fire and Special Perils Policy. No discount rates and/or situation commission shall be allowed on this rate. For add-on covers, superfluous rates provided in section vi iI shall be charged. rate shown under this tariff are nominal rates. Insures may charge rate higher than those given under the tariff. VALUED POLICY(IES) value Policy (ies) can be issued only for properties whose Market appraise cannot be find out e. . Curios, Works of Art, Manuscripts, Obsolete machinery and the like loose to the valuation certificate being submitted and effect acceptable by the insurers. LONG endpoint POLICIES Policies for a period exceed 12 calendar months shall not be issued shut for Dwellings. MID-TERM turn to Generally, it is not permissible to grant mid-term cover for STFI and/or RSMD perils. The following provisions shall apply, where such covers are granted midterm Insurers must receive specific advice from the insured accompanied by payment of the required special premium in cash or by draft.This additional premium shall not be adjusted against existing coin deposits or debited to Bank guarantee. Mid-term cover shall be granted for the entire property at one complex/ rise/location covering the entire interest of the verify under one or more policy (ies). Insured shall not have any option for selection. Cover shall deliver 15 days after the receipt of the premium. NB Endorsement to be issued in this regard The premium rates as under shall be charged on before long period scale (as per Rule 8) on integral sum insured at one complex/compound/location covering the entire interest of the insured for the balance period i. . up to the expiry of the policy. MID-TERM particle III SECTION VI SECTION IV, V AND VII INCLUSION OF Materials in GodownsMaterials in break STFI 0. 20%o 0. 35%o 2. 00%o 0. 5%o RSMD 0. 15%o 0. 15%o 0. 15%o 0. 15%o defrayal OF PREMIUM Premium shall be paid in full and shall not be accepted in instalments or by deferred payments in any form. N. B. - It is not permissible to split sum insured of the same property under various policies for different periods of insurance to derive advantage of deferred instalments for payment of premium.Notwithstanding the above, different policies may be issued for stocks where circumstances necessitate issuance of such policies. MINIMUM PREMIUM Minimum premium shall be Rs. 100/- per policy except for risks nonexempt under Section III and Tiny Sector Industries under Section IV where the stripped-down premium shall be Rs. 50/ per policy. PARTIAL INSURANCE It is not permissible To issue a policy covering only certain portions of a make. Notwithstanding this, the plinth and foundations or only the foundation of a building may be excluded.To issue a policy covering only specified machinery (except Boilers), split of machine or accessories thereof housed in the same squeeze/building. N. B. Where portions of a building and/or machinery therein are under different ownership it is permissible for individually owner to insure separately but to the full extent of his interest on the building and/or machinery therein. In such ca ses, the Insureds interest shall be clearly defined in the policy. range FOR SHORT PERIOD INSURANCE Policies for a period of less than 12 months shall be issued at the rates set out hereunder For period not exceeding 15 days 10% of the annual rate -do- 1 month 15% of the yearbook rate -do- 2 months 30% of the Annual rate -do- 3 months 40% of the Annual rate -do- 4 months 50% of the Annual rate -do- 5 months 60% of the Annual rate -do- 6 months 70% of the Annual rate -do- 7 months 75% of the Annual rate -do- 8 months 80% of the Annual rate -do- 9 months 85% of the Annual rate For a period exceeding 9 months The full Annual rate N. B. Extension of short period policy (ies) shall not be permitted. fill FOR KUTCHA CONSTRUCTION Building(s) having walls and/or roofs of wooden planks/thatched leaves and/or grass/hay of any kind/bamboo/plastic textile/asphalt cloth/canvas/tarpaulin and the like shall be treated as Kutcha construction for rating. An additional rate of Rs. 4. 00%o shall be charged for such building(s) and/or contents thereof. bring up Temporary sheds (attached to buildings) erected during the monsoon solely for the purpose of monsoon aegis are permitted without shipment provided such sheds are not used for warehousing purpose. RULES FOR CANCELLATIONS For Cancellation of insurance policy. At the option of the insured- 10. 1. keeping of premium shall be at goldbrick Period Scale for the period the policy has been in force, subject to the property of minimum premium by the Insurer. 10. 1. 2 During the currency, if a policy is replaced with the same insurer by a new annual one covering the identical property, pay back of premium may be allowed on pro-rata basis at the original rates for the sum insured replaced. 10. 1. 3 For the sum insured not replaced, refund must be calculated after charging premium at short period scale on such sum for the time the insurance has been in force subject to retention of the minimum premium by the in surer. 10. 1. 4 In case of short period policies, premium shall be retained at the applicable short period scale. N. B. In case a policy is scratch on account of a Government Order or on closing of a Building in course of construction or where Buildings are demolished, pro-rata refund of premium may be allowed. At the option of the insurer- Refund of premium shall be on pro-rate basis for the valid term. MID-TERM REVISION IN SUM INSURED Mid-term revision in sum insured shall be allowed as follows Increase in sum insured On pro-rata basis Decrease in sum insured On short-period scale. ESCALATION CLAUSE It will be in order for Insurers to allow auto payload(prenominal) regular increase in the midpoint Insured throughout the period of the policy in return for an additional premium to be paid in advance. The terms and conditions for this extension shall be as follows. The selected share increase shall not exceed 25% of the Sum Insured.The additional premium, payable tin advance, will be at 50% of the full rate, to be charged on the selected percentage increase. The Sum Insured at any point of time would be assessed after application of the Escalation clause. Escalation clause will apply to policies covering Building, Machinery and Accessories only and will not apply to policies covering stock. Escalation Clause will apply to all policies and is not restricted to policies issued on reinstatement value basis. Pro-rata condition of Average will continue to apply as usual. The automatic increase operates from the date of inception up to the date of operation of any of the Insured Perils. government note For ndorsement wording, see, Clause F, Annexure A. FLOATER POLICY drifter Policy (ies) can be issued for stocks at various locations under one Sum Insured (The Standard vagabond Clause I, Annexure A shall be attached to such policies). melody Unspecified location shall not be allowed. Rating The rate shall be the highest rate applicable to insureds stoc ks at any location with a loading of 10%. N. B. 1 In case Stocks in a process block are covered under the spots Policy and the rate for process block is higher than the storage rate, the process rate plus 10% loading shall apply. N. B. 2 Presence of Kutcha construction may be ignored. N. B. If stocks situated within godown/process blocks in the same compound are covered under floater policy, no floater extra is chargeable. DECLARATION POLICIES To take care of frequent fluctuations in stocks/stock set, solution Policy(ies) can be granted subject to the following conditions (Standard Declaration Clause J, Annexure A shall be attached to such policies, refer page no97) The minimum sum insured shall be Rs 1 Crore in one or more locations and the sum insured shall not be less than Rs. 25 lakhs in at least(prenominal) one of these locations. It is necessary that the declared values should approximate to this figure at sometime during the policy year.Monthly declarations based on a) t he average of the values at risk on each day of the month or b) the highest value at risk during the month shall be submitted by the Insured latest by the last day of the succeeding month. If declarations are not genuine within the specified period, the full sum insured under the policy shall be deemed to have been declared. Reduction in sum insured shall not be allowed under any circumstances. Refund of premium on adjustment based on the declaration/cancellation shall not exceed 50% of the total premium. In case the total sum insured at the risk including 50% of the declared sum insured for declaration policy exceeds Rs. 50crs, the risk will characterise for claim experience discount / loading. (Letter no.Fire/453591 dtd 23/05/01) The basis of value for declaration shall be the Market Value anterior to the loss. It is not permissible to issue declaration policy in respect of Insurance required for a short period. Stocks undergoing process. Stocks at Railway sidings. If after inc ident of any loss it is found that the summate of last declaration previous to the loss is less than the amount that ought to have been declared, then the amount which would have been recoverable by the insured shall be reduced in such proportion as the amount of said last declaration bears to the amount that ought to have been declared. FLOATER DECLARATION POLICIES 1. floater Declaration Policy (ies) can be issued subject to a minimum sum insured of Rs 2 Crores and compliance with the Rules for drifter and Declaration Policies respectively except that the minimum retention shall be 80% of the annual premium. 2. Special rates under Floater Declaration policy granted for the stocks of Central Warehousing/ State Warehousing Corporation and Marketing Federation owned by State Govt. (Circular No. FT/4/2001 dtd 09/02/01) a) Standard Fire and Special Perils policy with the deletion of STFI and RSMD perils. 1. 25%o b) Standard Fire and Special Perils policy with the deletion of STFI per ils only. 1. 50%o c) Standard Fire and Special Perils policy with the deletion of RSMD perils only. 2. 00%o d) Standard Fire and Special Perils policy. 2. 5%o 3. Coverage in respect of cover under single policy (floater Declaration policy) for stocks belonging to M/s Central warehouses Corporation lying in General Warehouses, container Fright Stations and bonded Warehouses. Under insurance up to 15 should be ignored. However if the same exceeds 15% at any time the actual under- insurance should be taken into account for arriving at loss. The insured declare the values quarterly or half yearly or yearly basis within 90 days of the expiry of such periods subject to the consent of the Insurer. Special rates granted vide circular no. FT/4/2001should be applied. (Circular No. FT/9/2001 dtd 27/03/01) earthquake rating under Floater policy To compute the base rate by adding the rate for highest temblor zone twisting to the highest rate otherwise applicable as per tariff provision be fore applying 10% loading to the same to arrive at premium rate applicable for floater policies covering Earthquake Peril. (Letter No. Fire / 141004 dtd 30/07/01). CLAIMS receive DISCOUNT/LOADING Risks having sum insured (on buildings and contents of all blocks in one compound of one complex in one location) above Rs. 50 Crores rateable under Sectio IV, V, VI &VII of this tariff shall attract claims experience discounts/loadings based on the incurred claims experience of all the policies covering the Insureds interest for the antedate 36 months excluding the expiring policy period. (If there is any break in insurance, available 36 months experience shall be taken into account) as per the table given below. Incurred claim ratio for the preceding 36 months excluding Discount Loading the expiring policy period (%) (%) * Up to 5% 15 - in a higher place 5% & up to 10% 10 - Above 10% & up to 15% 5 - Above 15% & up to 30% - - Above 30% & up to 40% - 2. Above 40% & up to 55% - 5 Above 55% & up to 75% - 10 Above 75% & up to 100% - 15 Above 100% - To be referred to TAC * On renewal of business either by an existing insurer or by a new insurer, a provisional loading of 15% must be charged in all cases where certified details of claims experience by respective insurers are not available. This loading shall be adjusted subsequently on receipt of the exact claims experience. NB No claim experience discount to be allowed for (i) inactive risk (ii) Floater policyFIRE EXTINGUISHING APPLIANCES DISCOUNT The discounts as per the scale given below may be granted by the Insurers to isolated or segregated (as per the Committees Building Regulations) blocks of the risks saved by Fire Extinguishing appliances rateable under Section III, IV, V, VI and VII of the Tariff except for Floater and/or Floater Declaration Policy(ies) subject to the following trunk is erected and tested as per the relevant Regulations of the TAC and a certificate from LPA or TAC accredited mae stro(s)/Professional agency (ies) confirming the efficacy of the system and its full compliance with the Committees rules is submitted by the Insured. logical argument Professional(s)/Professional elbow room (ies) designing and/or installing the system themselves shall get the system certified by third parties. Pending accreditation of Professionals/Professional Agencies by TAC, Chairman IRDA/TAC, has approved that insurance companies can select Professionals /Professional Agencies satisfying the following norms, to certify FEA. Installation For Professionals a. Should be alum Engineer with 5 years experience in the Fire Protection study or Diploma Engineer with 10 years related experience. b. Should have handled at least 3 projects for which proposals submitted were approved and full discounts granted for the Fire Protection systems by T AC or Insurance Companies.Information in this connection should be provided to the Insurance Company in the following format LIST OF PROJECTS HANDLED Sr. No Risk Name Type of Fire Protection Year of execution Quantum of discount Reference of letter(s) provided sanctioned by the qualified advising such discount Authority watch Relevant documents (work order/job order/completion certificate) to be attached for ratification by the insurance company. c. Expertise should be indicated in specific areas of Fire Protection ( dab/Sprinkler/Water spray system etc. ) For Professional Agencies a. Should have one or more professionals with requirements of 3 a), b) and c) above. b. The professional agency should be financially sound. Audited financial statements to be submitted for verification by the insurance company. General (Applicable to both Professionals/Professional Agencies) 1. Selection of professionals/professional agency to be done only at the corporate office of, the insurance company. 2.Professionals/Professional agencies will not certify any installation in, which they are composite as suppliers, e rectors, contractors or consultants. Insurers may be guided by the above-mentioned instructions. (Circular no. FT/4/2002 dtd 10/05/02) The installation is maintained in an efficient on the job(p) order at all multiplication and an Annual Maintenance Contract (AMC) with an external agency is in force. Note- Any agency other than the one involved in the installation of the system or a third party having up to date knowledge of maintenance of fire fighting equipment can be approached for AMC. Type of installation Discount (%) (a) Hand thingamabob & Trailer Pumps/Fire Engines 2. (b) Hand Appliances & Hydrant form 5 (c) Hand Appliances & independent Sprinkler/Fixed Water dot System 7. 5 (d) Hand Appliances +Hydrant System & independent Sprinkler/Fixed Water Spray 10 System RATING OF findS IN MULTIPLE OCCUPANCY INDUSTRIAL soil Risks in Multiple Occupancy industrial Estate shall be rated Per se. If the entire building of the Industrial Estate is insured under one sum insured , a rate of Rs. 1. 80%o shall be chargeable to building. 19. SILENT RISKRisks rateable under Sectio IV and V are allowed dull rates as per the following table Factories where no manufacturing/storage activities are carried Retention of the premium shall be based on the out continuously for 30 days or more. appropriate storage rate or silent risk rate of Re. 1. 00%o whichever is higher. The silent rates are not applicable if a risk goes silent following a loss under the policy. Note 1 Risks becoming silent shall not be entitled to any discounts. Note 2 STFI/ RSMD deletion is available for Silent risk. 20. Voluntary DeductiblesOn